All payments are processed through PayPal. They are our credit card processor for domestic and international orders. You do not need a PayPal account to process your order.
US SHIPPING—-All veils, headpieces, and accessories are shipped via First Class or Priority Mail with delivery confirmation in the US.
INTERNATIONAL SHIPPING—-We ship International orders by First Class International Mail. Please understand that it can take 1 to 6 weeks to some international destinations. If you would like to upgrade shipping to Priority Mail International or Express Mail please email for rates.
It has been our experience that international shipping can take time to get thru customs. Some countries are 1-2 weeks others can take 3-4 weeks. Please order in enough time to not create a crisis in your life.
International buyers–You are responsible for Customs taxes, VAT tax, and duty. We do not collect taxes for foreign governments. Please check on this before you buy.
Refunds and Exchanges
We believe all of our brides deserve a brand new veil made just for them in the color and specifications they desire. Therefore we normally do not have veils made up in advance. Veils take 7-30 days to ship depending on the season and complexity of design. If you need something quicker please let us know. In many cases we can put you on the top of the work pile and ship sooner when necessary.
We do not accept returns for exchange or refund. Please ask for any additional information that you need before you order.
All products are made to order and are therefore custom orders and not returnable.